Privacy Policy

ReviewShroud ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anonymous review platform.

By using ReviewShroud, you agree to the collection and use of information in accordance with this policy.

• To provide and maintain our service
• To process payments and manage subscriptions
• To send you notifications about reviews and responses
• To improve our platform and develop new features
• To prevent fraud and ensure platform security
• To comply with legal obligations

Reviewers: Your reviews are completely anonymous. We do not share your identity with businesses. If you choose to sign in, we use anonymous authentication methods (Apple Sign In privacy mode, Google Sign In privacy mode, or secret codes) that protect your identity.

Businesses: We share your business information only as necessary to display your business profile and route reviews to you. We do not share your contact information with reviewers.

We use industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/SSL)
• Secure database storage (Supabase with encryption at rest)
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

If you are located in the EU/UK, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Portability: Export your data in a machine-readable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: privacy@reviewshroud.com

We use cookies and similar technologies to:

• Keep you signed in (essential)
• Remember cookie consent and preferences
• Analyze site usage

You can control cookies through your browser settings. However, disabling cookies may limit some functionality.

We use the following third-party services:

• Supabase: Database and authentication (privacy policy: https://supabase.com/privacy)
• Stripe: Payment processing (privacy policy: https://stripe.com/privacy)
• Vercel: Hosting (privacy policy: https://vercel.com/legal/privacy-policy)

These services have their own privacy policies. We encourage you to read them.

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.